Klarna's first annual report as a public company puts the AI's work at more than 850 agents and about $59 million in savings. Its customer service and operations bill rose 2%, to $207 million.
Case study · February 2026 · Part 3 of 3: Klarna's AI Customer Service
The Climate Action Reserve issued Indigo 1,178,081 credits in its fifth issuance. The registry says just two projects account for every credit issued under its soil protocol.
Case study · February 2026 · Part 2 of 2: Indigo and Microsoft soil carbon
Customers complained that Olive, the Australian grocer's chatbot, talked about its mother and claimed to be a real person. Woolworths says people wrote the birthday lines, and it has removed them.
Case study · February 2026 · Part 1 of 1: Woolworths Olive
The Fifth Circuit found 16 fabricated quotations in a reply brief. It said the sanction would likely have been lower if the lawyer had owned up.
Case study · February 2026 · Part 1 of 1: Fifth Circuit AI brief sanction
The registered auditor uploaded the course manual to an AI tool. KPMG Australia has caught 28 such cases since July and says it will now disclose them.
Case study · February 2026 · Part 1 of 1: KPMG Australia AI exam cheating
EIA data show battery storage is now the second-largest slice of planned 2026 U.S. capacity. 2025 still fell short of what developers planned.
Case study · February 2026
Verra says that, once fully issued, it will be the first VM0042 issuance in North America. Credits cover 2019–2022 removals across about 4 million acres and 158 ranchers. Prices weren't disclosed.
Case study · February 2026
Gatik's investor Koch says the startup's medium-duty trucks now carry retail freight with no driver or safety observer. The figures behind that come from Gatik.
Case study · February 2026 · Part 1 of 1: Gatik and Koch
The air-conditioner maker and Hitachi built a chat tool that reads equipment drawings and suggests causes and fixes. Hitachi now sells it, and the only test results come from the two companies.
Case study · February 2026 · Part 1 of 1: Daikin and Hitachi maintenance agent